How do I notify Schlitterbahn of my arrival date and time?
Every international student MUST send their arrival
information in advance, even if you plan to provide your own
transportation to New Braunfels. You will need to email the
following information to
international@schlitterbahn.com:
Name
Country
Visa Sponsor
Position
Airport (i.e. San Antonio International Airport)
Airline & Flight # (i.e. June 6, 2008)
Arrival Date (i.e. June 6, 2008)
Arrival Time (i.e. 0900)
Will someone pick me up form
the airport?
Schlitterbahn will make every attempt to pick you up
from the airport as long as you have made prior
arrangements. We will ONLY pick up from the San Antonio
Airport (SAT) or from the bus station in New Braunfels.
Students arriving at any other location will be
responsible for their own transportation to
Schlitterbahn.
What days and time will
Schlitterbahn pick me up from the airport?
Schlitterbahn will provide transportation from both San
Antonio International airport and the New Braunfels bus
station from 0800-2200. Schlitterbahn will not provide
transportation from the airport between the hours of 2230
and 0730. We prefer that you plan to arrive between Tuesday
- Friday, but will make exceptions with prior approval.
What happens if I arrive late
in the evening / early in the morning?
There are a number of taxi's available at the San
Antonio Airport (SAT). Reservations are strongly advised.
Please use
this link for phone numbers of taxi services at San Antonio
Airport. Expect to pay between $45-$60 USD for a one-way
trip from San Antonio to New Braunfels.
If you arrive in New Braunfels
between the hours of 2230 and 0730, you will need to arrange
a hotel room for the night. Once the offices open at 0800,
you can go to the park and meet with someone in Staff
Services.
What do I do if I miss my
flight, my flight is cancelled or delayed?
Please make every attempt to contact Cerise Black, the
Staff Services Manager for Schlitterbahn as soon as
possible. We will wait a maximum of one hour for students to
arrive at the airport. You can email Cerise at
international@schlitterbahn.com or call her at
00.1.830.708.7749.
What will happen after
someone picks me up from the airport?
A Schlitterbahn employee will drive you to New Braunfels
and your housing. The next day someone will pick you up and
take you to Staff Services to fill out all of the new hire
paperwork. After you finished, someone will drop you off at
the grocery store for an hour to shop. Someone will pick you
up from the store and take you back to your housing. Work
typically begins 3-5 days after arrival, depending on the
day of the week you arrive. All students must attend
Schlitterbahn's orientation and a department orientation and
training before beginning work. If you arrive when we are
open weekends only, you cannot begin working/training until
the following weekend.
Back to the
top
Can I request a roommate?
Yes, Schlitterbahn cannot promise your request will be
fulfilled. It it easier to accommodate these requests if you
and your friends arrive together. If you arrive on separate
dates, it is difficult to guarantee you will be in the same
housing. Men and women will NOT be allowed to share onsite
housing.
Can I live with my male/female
friend?
Yes, but you will be required to live off-site (not on
Schlitterbahn property). If you would like to stay with
someone of the opposite sex, you must locate your own
housing. Schlitterbahn can provide you with suggestions of
where to look for an off-site property, but will not be able
to drive you to different apartments during your search.
PLEASE NOTE: once you sign a contract with any apartment
complex or with Schlitterbahn you are obligated to fulfill
your lease.
How much does it cost to live in
Schlitterbahn provided housing?
Schlitterbahn will deduct $50 per week for the cost of
your housing, water, electric, furniture, and household
goods. You are responsible for purchasing your own food.
Is there a deposit for
Schlitterbahn provided housing? How much?
Yes, there is a $50 deposit for onsite housing. It will
be deducted from your first two paychecks.
Is the deposit refundable?
Yes, but only if you leave your dormitory and its' contents
in a clean, undamaged condition. Deposits are not
immediately available. If your dormitory is clean and contents are undamaged, a check will be mailed to you in
your country for the $50.00 deposit. If your apartment is
dirty or items are damaged, you may receive a partial refund
of your deposit or no refund at all.
Is it cheaper to find my
own housing?
Two-bedroom apartments typically rent for $650 to
$800 per month, but that does not include the cost of
electricity or water. Apartments you find on your own
typically do not come with furniture, pots or pans,
towels, etc. The deposit for apartments is typically one
month's rent. You should expect to pay $650 - $800 up
front, but you will receive your deposit back if you
leave your apartment in good shape when you leave.
What does Schlitterbahn
provide with their housing?
Each dormitory has a bathroom, living room, dining
room/kitchen and 2 bedrooms. Each bedroom has 4 beds,
including linens, a closet, and at least one dresser.
Each dormitory has one bathroom with a bathtub, shower,
toilet and sink. Towels and shower curtains are
provided. The kitchen has a sink, microwave, oven,
stove, refrigerator and freezer. Schlitterbahn provides
a coffee pot, pots and pans, plates, cups, bowls, eating
and food preparation utensils. Housekeeping will come
once a week on Saturday to give you fresh linens and
towels, but will NOT clean the dormitory for you. You
are responsible for cleaning your dormitory, which
includes purchasing your own cleaning supplies. All
dormitories have local phone service and cable. Some
dormitories have a washer and dryer.
How close are the
Schlitterbahn apartments to the waterpark? Can I walk or
ride a bike?
The apartments are between 0.5 and 1.5 km
from the waterpark. You can safely ride a bike or walk
to work. Please remember that even when it is very hot
or raining, you are still expected to come to work. You
will need to bring or purchase rain gear so you can
travel between your housing and work on rainy days.
What happens if something
breaks in my dormitory or offsite apartments?
You pay rent each week, and therefore have the right
to safe housing with working appliances. If at anytime
you have a maintenance problem in your dormitory, let
the resort office know right away by dialing "0" from
your dormitory phone. If it is after hours and it is an
emergency, you can call Cerise on her cell phone. It is
your responsibility to notify Staff Services of any
problems you are experiencing.
If you have a maintenance
problem at your offsite apartment, you will need to
contact them directly. You will be provided with this
information when you sign your lease with the apartment
complex.
Are there any rules for
dormitory or offsite apartments?
It is important to remember that you are not only an
ambassador for your country but you are also an
ambassador for Schlitterbahn. Schlitterbahn asks that
you respect the other residents living near you. Do not
have loud parties late at night. Do not use curse words
or foul language outdoors. Do not leave trash by your
front door -- there are dumpsters at each housing
location where you should place your trash. If you
arrive or leave late at night or early in the morning,
be respectful of your roommates and neighbors. Always
keep your doors and windows locked. More details will be
provided upon arrival and during your orientation.
Can I switch housing
after I arrive?
Typically students cannot switch apartments once
they have signed a contract. Schlitterbahn will only
consider moving students in extreme circumstances.
Please see Staff Services if you have any concerns.
Back to the
top
How can I get around
town?
There is NO public transportation in New Braunfels;
however, it is relatively easy to get around town. Most
everything is within walking distance or just a short
bicycle ride away. Most students choose to purchase a
bicycle.
Where can I purchase a
bicycle?
There is a limited number of gently used bikes
available for purchase from Staff Services. A $50
deposit is due at the time of purchase, and a portion of
the deposit will be
refunded if the bicycle is returned in good working
condition. Schlitterbahn is not responsible for normal
wear and students are responsible for replacing damaged
parts. Brand new bikes can be purchased from Wal-Mart (a
local department store) for approximately $60 - $80.
Can I play in the park on
my days off?
Yes you can! Employees receive free admission and
are encouraged to enjoy the park on their day off.
Employees cannot play in the park if their department is
short-staffed, their day off falls on a holiday or
certain weekends in the summer.
Can I drink alcohol in
New Braunfels?
Texas low prohibits anyone under the age of 21 to
consume or purchase alcoholic beverages, and no one is
permitted to purchase or give alcohol to anyone under
the age of 21. If you are caught drinking under the age
of 21 or providing alcohol to someone under the age of
21, you may be arrested and taken to jail. Schlitterbahn
prohibits the consumption of alcohol on employee
property to include Schlitterbahn-provided housing. If
you are caught with alcohol on property or in your
apartment you may be terminated.
Back to the
top
