Schlitterbahn Galveston Island Waterpark
Customer Service Information

Contact Us

If you have questions or need assistance with your online purchase, we want to hear from you!

Schlitterbahn Galveston Island Waterpark
Galveston, Texas
Phone: 409.770.9283, ext. 4100
SGIOnline@schlitterbahn.com

Please have your order information ready when contacting or emailing our support staff, i.e. confirmation number, the full name of the purchaser, your name if the tickets were not purchased by you and your contact information.

NOTE: In the event you do not speak with a customer service rep, leave a message and someone will return your call.

Off-Season Help Desk Hours are Monday through Friday from 8 a.m. to 5 p.m.
In-Season Help Desk Hours mirror the park operating schedule.

 

 

 

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