Request Reservation for Pre-Paid or Complimentary Tickets
If you have a previously purchased or existing complimentary ticket, please fill out the form below to help secure your reservation. Our team will work with you to accommodate your request. If you do not have a pre-existing valid complimentary ticket or pre-purchased ticket, we will not be able to process a reservation through this form. This is not a form to request donations or complimentary tickets. You can Buy and Reserve tickets now.
If you do not have a pre-paid ticket or valid complimentary ticket to visit Schlitterbahn, filling out this form WILL NOT grant admission. We will confirm the validity of the order numbers provided.
Before You Leave Home
Everything you need to know before arriving at the park including reservations, planning your visit, and what to bring with you.
When You Arrive
Learn about the process of arriving at the park, including details on getting through the front gate, temperature checks and more.
When You're in the Park
What to expect once you're in the park, including what attractions are open, contact-less payments, virtual queuing and more.
Safety Information for your Resort Stay
Get the most up-to-date information about check-in, playing in the park, and more.
Frequently Asked Questions
Find answers to the most common questions about visiting the park.