Frequently Asked Questions & Answers for Schlitterbahn Galveston's waterpark near Houston, TX

Park: Closed View Hours

Frequently Asked Questions

General Park Questions

For the best experience, visit Schlitterbahn on a weekday. If you must plan your visit on a weekend, we suggest weekends early or late in the season, or on a Sunday in late June, July and early August. Saturdays in late June, July and early August are the most popular days to visit the park, and you may experience longer waits for admission and attractions and limited availability of picnic tables, loungers and tubes. Whenever you do choose a day to visit, plan to arrive early -- Schlitterbahn is a big place and you'll want to experience it all.

For the best discount, purchase your tickets in advance, online. Special discounts available for groups of 15 or more. Learn more about group programs.

We encourage you to visit the Group Sales Ticket section of this website to learn more about our programs. Feel free to submit a Group Sales Information request or call us at (409) 770-9283, ext. 4200.

Tickets purchased online can quickly and easily be scanned from your mobile device using your email confirmation.

Yes, with all the great water attractions at Schlitterbahn Galveston Island you won't want to stay out of the water! Besides our thrilling slides and blasters, there are relaxing pools, rivers, hot tubs, and swim-up bars.

You are more than welcome to bring your own family picnic basket and ice chests inside the park. Please do not bring glass containers or alcohol. All ice chests and picnic supplies are inspected prior to entering the park. Schlitterbahn Galveston Island also offers a wide variety of fun foods and beverages throughout the park for those who do not wish to bring their own picnic.

Shaded seating is provided throughout the park, but we urge everyone to protect delicate skin from the sun with sunscreen, hats, beach footwear, and lightweight shirts. You may bring these items with you or purchase them in one of our gift shops. 

During the summer season, our park offers a limited number of cabanas that are available for advance rental on a first-come-first serve basis. The cabanas are located in the Blastenhoff area of the waterpark. Private cabana rentals are not available during the Wasserfest Season. 

We have a limited number of life jackets for our guests at no charge. They're available on all of our river beaches on a first-come first-serve basis. You may also bring your own life jacket. We do have a limited number of kid's tubes, or tubes with bottoms. Kid's tubes are complimentary and are available on a first-come, first-serve basis. Guests may not use their own recreational flotation devices in the waterpark. Personal life-jackets are always welcome!

Schlitterbahn Galveston Island has attractions for smaller children in every section of the park, so there is always something to do. Wasserfest Kids Area, Tiki Tikes, and Treasure Island Kids Area are each complete water playgrounds with a collection of mini slides, sprayers, fountains, and more. There are even more slides and attractions designed with toddlers in mind in the Torrent Beach Kids Pool and Shipwreck Harbor.

Schlitterbahn uses an attraction rating system for all water attractions. An information sign is posted at each attraction entrance with ride descriptions, thrill rating and skills required for riding. Riders must be at least 42 inches to experience the Dragonblaster, Loopy Luge and Guada-Loopy tube chutes and must be at least 48 inches to ride Rohr!, Faust and Furious, Cliffhangers, MASSIV, and the Screaming Serpents.

Schlitterbahn aims to create an enjoyable experience for people of all shapes and sizes. For the safety of our guests, we do have weight restrictions on select attractions (including body slides and blasters) and restrictions do vary. Please see individual attractions for specific information on weight parameters.

Schlitterbahn will remain open on most rainy days; however, in the event of severe inclement weather, such as lightning, heavy rain, or high winds, Schlitterbahn attractions may need to close for the safety of our guests. In the event rides do shut down they will reopen as soon as it is safe. Since the waterpark remains open most rainy days, we do not offer rain checks or refunds.

Make sure the kids who are old enough to be on their own know when and where to check in periodically for sunscreen and drink breaks. Schlitterbahn does not page for lost parties. Children should be instructed in advance that, if they do become separated, they should notify a Schlitterbahn employee. All separated parties will be taken to the nearest Guest Services location.

Changing areas are located in the bathrooms at the main Castle Village. Please be sure to bring swim diapers for infants. Regular diapers are not permitted in any pool or attraction. Swim diapers are available at the gift shops.

Any of our Guest Services locations can assist you with lost and found items. You may also call the lost and found department at 409.770.9283, ext. 4100 or complete a form online.

 

Food & Beverage

Single Meal Deal 
Enjoy an entree, side and a regular fountain drink. 

All Day Dining 
Guests with All Day Dining will receive a wristband at any of the participating locations and enjoy an entree and side as often as every 90 minutes!  Drinks are not included. However, you may purchase a Souvenir Bottle or Drink Wristband online at the best price. 

Premium All Day Dining 
Guests with Premium All Day Dining will receive a wristband valid for a select entrée & side, or snack, as often as every 90 minutes at participating locations, and FREE refills on refreshing Coca-Cola beverages every 15 minutes all day long. 

All Season Dining 
When you purchase an All Season Dining Plan, it will automatically be uploaded to your season pass. Simply present your pass at any participating locations throughout the park and enjoy lunch and dinner (with only a 4 hour interval between meals) every time you visit. Drinks are not included. However, you may purchase an All Season Souvenir Bottle or Season Pass Drink Plan online for free refills all season long. 

Single Meal Deal 
Simply redeem your voucher at any participating locations for an entree, side, and a regular fountain drink.  

All Day Dining Plan 
Guests with All Day Dining will receive a wristband at any of the participating locations and enjoy an entree and side as often as every 90 minutes!  Drinks are not included. However, you may purchase a Souvenir Bottle or drink wristband online at our best price for unlimited refills all day long! 

Premium All Day Dining 
Guests with a Premium All Day Dining voucher will receive a wristband at any of the participating locations. Enjoy an entree & side, or a snack, as often as every 90 minutes throughout the day, and free drink refills as often as every 15 minutes.   

All Season Dining 
Guests with All Season Dining will automatically have it included on their Season Pass. Simply present your season pass at any of the participating locations throughout the park and enjoy lunch and dinner (with only a 4 hour interval between meals) every time you visit. Drinks are not included, but you can purchase an All Season Souvenir Bottle or Season Pass Drink Plan to enjoy free refills all season long. 

Single Meal Deal 
Only available online. 

All Day Dining 
May be purchased online, at Guest Services or at select dining locations. 

Premium All Day Dining 
Only available online. 

All Season Dining 
May be purchased online or at Guest Services. 

A drink is included with the Single Meal Deal. 

While the All Day Dining Plan doesn't include drinks, a Souvenir Bottle or drink wristband can be purchased online or at the park. Save when you purchase the Souvenir Bottle online. The Souvenir Bottle includes free refills all day long on your first visit. Plus, pay only $5 (plus tax) on each additional visit through 2022 for all-day refills! In addition, an All Season Souvenir Bottle or Drink Plan is available online or at the park and includes unlimited refills all season long. The choice is yours! 

Premium All Day Dining includes a drink wristband. With the drink wristband, enjoy free drink refills as often as every 15 minutes throughout the day.

Yes, an All Season Dining Plan can be added to all Season Pass types, except Knott's Scary Farm passes. There is a difference in price between All Season Dining programs for Gold and Platinum passes. 

An All Season Dining Plan added to a Season Pass is only valid for redemption exclusively by the registered passholder. Once Dining Plan is linked to a Season Pass, it is non-transferable. In order for benefits to be redeemed, the Season Pass must be used for admission on the same date.

As a Platinum Passholder, the All Season Dining Plan is valid at any Cedar Fair park within the U.S. and Canada. Simply present your Platinum Pass at any participating food locations during your park visit to enjoy lunch and dinner (with only a 4 hour interval time between meals).

Dining Plans are currently accepted at the following locations in the park:

SURFENBURG DINING LOCATIONS

  • B&B Barbecue Haus
  • Pointe Pizza
  • Surfside Grill

BLASTENHFOFF DINING LOCATIONS

  • Blastenhoff Grill

WASSERFEST DINING LOCATIONS

  • Shipwreck Grill

The All Season Dining Plan includes designated entrée baskets through the season. A 4-hour interval is required between meals. The following meal options are available at Schlitterbahn Galveston:

GRILLS (Surfside Grill, Blastenhoff Grill, Shipwreck Grill)

  • Cheeseburger Basket
  • Grilled Chicken Sandwich Basket
  • Chicken Tender Basket
  • Corn Dog Basket
  • Hot Dog Basket
  • Street Tacos Basket
  • Tacos Supreme Basket

BBQ (B&B Barbeque)

  • One Meat Plate with 2 Sides
  • Barbecue Sandwich Basket
  • Turkey Leg Basket
  • Texas Cheesesteak Sandwich Basket

PIZZA (Pointe Pizza)

  • 9" Bahn Barbecue Pizza Basket
  • 9" Cheese Pizza Basket
  • 9" Pepperoni Pizza Basket
  • Chicken Tender Salad
  • Grilled Chicken Salad
  • Garden Salad

The All Season Souvenir Bottle and Season Pass Drink Plan are two separate programs. You will not be able to use your Season Pass card if you forget your bottle. 

If you prefer the All Season Souvenir Bottle, visit Guest Services during your first visit after purchase and receive your souvenir bottle. Exchange fee may apply.

You can purchase an All Season Souvenir Bottle or the Season Pass Drink Plan online or at the park.

Visit Guest Services at the park, and for a $2.99 exchange fee, you can be switched over to the bottle free program. The barcode on your bottle will be deactivated, and you can start to use your Season Pass immediately for your refills.

You may refill as often as you like with a time window of 15 minutes between refills. 

If you lose your Season Pass, Guest Services can help you replace your Season Pass card for $15 and activate the Season Pass Drink Plan on your new pass. 

If you forget your Season Pass, please stop at any ticket window located at the Front Gate. With proper identification a temporary pass will be issued to you. The temporary pass is only valid for that day and will have the Season Pass Drink Plan attached. Only two temporary passes are allowed per Season Pass per year. 

The Season Pass Drink Plan can be added to all Season Pass types, except Knott's Scary Farm passes. 

Season Pass Drink Plan added to a Season Pass is only valid for redemption exclusively by the registered passholder. Once Season Pass Drink Plan is linked to a Season Pass, it is non-transferable. In order for benefits to be redeemed, the Season Pass must be used for admission on the same date.

Yes, present your All Season Souvenir Bottle at any Cedar Fair park to enjoy the same refill benefits.

You can use these on any public operating day, and the programs are valid for the regular season, as well as Halloween events and WinterFest (where offered). 

As a Platinum Passholder, the All Season Souvenir Bottle and Drink Plan are valid at any Cedar Fair park within the U.S. and Canada. Simply present your Platinum Pass at any participating food locations during your park visit to enjoy free refills with your Souvenir Bottle or Drink Plan (with only a 15 minute interval between refills). 

 

Photo Pass

It’s as easy as 1-2-3!

Purchase a Photo Pass plan online, at any front gate booth, or at any Photo Haus locations. Setup your account at any front gate location to attach your photo pass to your wristband (for Single Day Photo Passes) or to attach the photo pass to your Schlitterbahn Season Pass (for All Season Photo Passes).

Get your photo taken at different locations throughout the park! 

  1. At Photo ride locations, the photographer will hand you a wristband to attach your photos for the day.
  2. At the Photo Haus front gates show your Photo Haus wristbands to the associate to add your photos to your account.

Photo Haus Locations:

  • Inside of the water park main entrance

To redeem a Single Day Photo Pass:

  • Print the e-ticket and bring it with you on the day of your visit to the park.
  • Present the e-ticket at any front gate entrance to get your photo pass connected to your wristband barcode
  • That's all there is to it! 

To redeem an All-Season Photo Pass Add-On:

  • Your All-Season Photo Pass will be associated with the Schlitterbahn Season Pass number entered during the purchase process.
  • Take your Schlitterbahn Season Pass that now has the photo add-on to a Photo Haus location at the park to setup your account.
  • That's all there is to it! 

To redeem an All-Season Photo Pass bought with your Schlitterbahn Season Pass:

  • Print the e-ticket and bring it with you to the Season Pass Processing Center.
  • At the Processing Center you will also setup your photo account.
  • That's all there is to it! 

It’s OK! As long as you have the purchase receipt on your mobile device, we can access the information we need from there. Or, visit a will call booth.

  • For Single Day Pass holders, Photo Haus photos will be available for 30 days. 

  • For All Season Pass holders, Photo Haus photos will be available until the end of the season.

No, the photo pass is already a tremendous value, so no additional discounts apply.

The All Season pass is available only to Schlitterbahn season passholders.

No, unfortunately the photo add-on is only available for the specific Schlitterbahn park you chose at check out.

When you renew your Schlitterbahn pass for the following season, just select the photo add-on during checkout to automatically renew.