Schlitterbahn New Braunfels Reopening Protocols

Waterpark: 10 AM - 6 PM View Hours

Schlitterbahn New Braunfels Opening Protocols 

We want you to have the Hottest, Coolest Time at Schlitterbahn New Braunfels Waterpark and feel safe when visiting, so we developed a coronavirus reopening plan – processes and enhanced procedures throughout the park to help reduce the spread of germs. We’re all in this together and by working together you can safely and confidently enjoy the thrills, chills, and endless smiles that only Schlitterbahn can deliver – The Hottest, Coolest Time in Texas!  

This page provides you with essential information for what to do before you leave home for Schlitterbahn New Braunfels Waterpark, what you’ll see and experience when you arrive, and how to make the most of your visit—safely—while you’re here. 

What You Can Expect

No Reservations Required
Reservations are not required for any guests.

Health Screenings
Health screenings will not be required for guests at the park.

Face Coverings
Guests are welcome but not required to wear face coverings.*

*Although Guests are welcome to wear face coverings, for safety reasons, face coverings are not permitted while participating in water attractions.

Important Reminders 

  • While planning your trip to the park, please take a moment to self-assess for any potential COVID-19 symptoms. Please reschedule your visit for another day if you or anyone in your group has been exposed to or experienced any symptoms of COVID-19 within the past 10 days. 
  • Although Guests are welcome to wear face coverings, for safety reasons, face coverings are not permitted while participating in water attractions. 
  • Remember to bring your Season Pass, mobile, or printed tickets. 
  • Schlitterbahn New Braunfels is now Cashless. Please bring contactless payment methods such as credit cards, Apple Pay, or Google Pay. 

Frequently Asked Questions

While we encourage you to purchase your Season Pass or ticket online prior to your visit, Season Passes and tickets will be available for purchase at the front gate.

As a new Passholder without a Season Pass card, you will need to process your Season Pass. To make this easier and contact-free, you can now handle this online.  

Simply create or login to your Schlitterbahn New Braunfels website account, click “Manage Passes,” click “ADD MY PASS” and enter the Ticket ID you received when you purchased online along with any other outstanding profile information. Once you’ve completed adding your pass, you’re all set to visit. You can even add your pass to the mobile app for quick and convenient entry into the park. 

If everyone in your family or group has been exposed to the person who has symptoms, it’s best if everyone in your party stays home and reschedules their visit.

You may exit and re-enter the park. You will be required to go through security screening and metal detectors each time you enter. Be sure to obtain a hand stamp to indicate you'll be returning.


We have taken enhanced health and safety measures - for you, our other guests, and our associates. You must follow all posted instructions while visiting the park. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the CDC, senior citizens and guests with underlying medical conditions are especially vulnerable.

If you are exhibiting any COVID-19-related symptoms, you should not enter or remain in the park.

Help keep each other healthy.